Privacy Policy

📌 Who We Are

SA Studio is a digital-first store delivering secure and efficient downloadable content, including AI skill files and guides sold under the AIEasyGo brand. This policy governs how we handle your personal information.

🧾 What Personal Information We Collect

Depending on how you interact with us, we may collect the following types of personal information:

• Contact Information: Name, email address, billing address, phone number
• Payment Information: Payment method and transaction details (handled securely by payment processors — we do not store card data)
• Order History: Items you purchase or save
• Technical Info: IP address, browser type, device data
• Usage Data: Navigation patterns and interaction with our site
• Communication Data: Emails or messages you send to us

🧩 How We Collect It

We collect your information from:

• Direct interactions with our website or customer service
• Automated tools such as cookies and analytics
• Payment gateways and trusted third-party providers

🛠️ How We Use Your Information

We use your personal information to:

• Fulfil Orders: Process transactions, send digital downloads, and manage your purchase
• Improve Services: Optimise your experience and provide relevant product recommendations
• Marketing: Send promotions and offers — you can opt out at any time
• Fraud Prevention & Security: Protect your account and data from misuse
• Legal Compliance: Meet applicable legal or regulatory obligations

🧑‍💼 When We Share Your Information

We only share your personal information with:

• Payment processors, to securely handle transactions
• Marketing platforms, to send promotions (optional and opt-out available)
• Legal entities, when required to comply with the law
• Business partners, in the event of a potential sale or merger of our company

We do not sell your personal data to third parties.

🧒 Children's Privacy

SA Studio is not intended for use by children under the age of 16. We do not knowingly collect personal data from minors. If you believe a child has provided us with their data, please contact us at info@sastudio.me and we will promptly delete it.

🌍 International Users

If you are visiting from outside your country of residence, please be aware that your data may be transferred and processed in other countries. We rely on standard legal safeguards to protect your data during such transfers.

🔐 Security & Retention

We take steps to protect your data using encryption, secure servers, and limited access controls.

We retain your data only as long as necessary to:

• Fulfil your orders and provide download access
• Provide ongoing customer support
• Comply with applicable legal requirements

✅ Your Privacy Rights

Depending on your location (EU, UK, California, etc.), you may have the right to:

• Access or correct your personal information
• Request deletion of your data
• Opt out of targeted advertising or data sharing
• Port your data to another provider
• Withdraw consent at any time

To exercise any of these rights, contact us at info@sastudio.me.

✉️ Marketing & Communication Preferences

You can unsubscribe from marketing emails at any time using the unsubscribe link included in those emails.

We will continue to send essential transactional messages related to your orders or account.

🔄 Updates to This Policy

We may update this Privacy Policy periodically. When we do, we will post the revised version here with an updated "Last Updated" date. We encourage you to review this page regularly.

📬 Contact Us

Have questions or requests regarding your privacy?